Privacy policy

Effective Date: July 2025

At KcoPrints, your privacy matters. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website or place an order. By using our services, you consent to the practices described below.

1. 📥 Information We Collect

When you visit or interact with KcoPrints, we may collect the following types of information:

  • Personal Information: Name, email address, phone number, shipping and billing address

  • Order Details: Product selections, file uploads, and order history

  • Payment Information: Processed securely via Shopify Payments and other encrypted gateways — we do not store your full credit card details

  • Device Information: IP address, browser type, cookies, and browsing behavior

2. 🛠️ How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Send order confirmations, shipping updates, and customer support responses

  • Improve website performance and user experience

  • Comply with legal or tax obligations

We do not sell, rent, or trade your personal information to third parties.

3. 🔐 Data Security

We take your security seriously. All transactions are processed using secure SSL encryption, and customer data is stored on secure servers behind firewalls. We follow Shopify’s best practices to protect your personal data.

4. 🍪 Cookies & Tracking

We use cookies to:

  • Remember items in your cart

  • Improve site speed and performance

  • Track analytics (via tools like Google Analytics or Facebook Pixel)

You may disable cookies in your browser settings, but this may affect your experience on our website.

5. 📧 Email Communication

When you place an order or subscribe to updates, we may send you:

  • Order confirmations

  • Shipping and delivery notifications

  • Occasional promotions or product updates (you may unsubscribe at any time)

We do not spam or share your email address with third-party marketers.

6. 🧒 Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal data from children. If we learn that a child under 13 has provided information, we will promptly delete it.

7. 📝 Changes to This Policy

We may update this Privacy Policy as needed to reflect changes in technology, laws, or our business. Updates will be posted here with the revised effective date.

🏢 Visit Our Location

📍 Address:
KcoPrints 4687 South Middlebelt Road Westland, MI 48186 United States

📞 Get in Touch

  • 📱 Phone: (313) 969-4956

  • 📧 Email:  info@kco13.com

We respond to most inquiries within 24 hours or sooner during business hours.

📍 KcoPrints Store Hours

🕒 Monday–Tuesday: 11:00 AM – 7:00 PM
🕒 Wednesday–Friday: 11:00 AM – 4:00 PM
🕒 Saturday: 12:00 PM – 3:00 PM
🚪 Sunday: Closed